Privacy Policy & Terms and Conditions

1. Introduction

ARMTRANSITGROUP INC ("ARMTRANSITGROUP," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website armtransitgroup.com, contact us by phone, or use our freight brokerage services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

SMS Privacy Summary: (1) The information we collect from our contacts is described in Section 2 below. (2) How we use that information is described in Section 3 below. (3) We provide our assurance that SMS opt-in consent information is not shared with third parties for their own use — see Section 4.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, company name, email address, phone number, and mailing address.
Shipment Information: Pickup and delivery locations, cargo type, weight, dimensions, and special handling requirements.
Communication Records: Records of communications between you and ARMTRANSITGROUP, including emails and phone call notes.
SMS Consent: If you opt in, your phone number and consent status for receiving SMS communications.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our freight brokerage and logistics services.
Respond to your inquiries, quote requests, and customer service needs.
Send transactional and operational communications, including load status updates, dispatch confirmations, and quote notifications.
Send SMS text messages to you if you have provided consent to receive them.
Comply with legal obligations and regulatory requirements.
Protect the security and integrity of our services.

4. SMS Terms & Conditions

1. SMS Consent Communication: The phone numbers we collect as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications: Our messaging program consists of general conversational messaging to answer questions and provide support to customers.

Example: "Hi [Name], this is ARMTRANSITGROUP with an update on your shipment: Load #4521 is confirmed for pickup at 2:00 PM today at Woburn, MA. Reply STOP to opt out of SMS messaging at any time."

3. Message Frequency: Message frequency may vary depending on your shipment activity. You may receive multiple messages per active shipment.

4. Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary for domestic and international messages. If you have questions about your text or data plan, it is best to contact your wireless provider.

5. Opt-In Methods: You may opt in to receive SMS messages by:

Filling out the form on our website at https://armtransitgroup.com/contact.html

6. Opt-Out Methods: You can opt out at any time by replying "STOP" to any SMS message. After you send "STOP," we will send one final confirmation message, and you will no longer receive SMS messages from us. If you want to opt back in, simply fill out the form again at https://armtransitgroup.com/contact.html. Alternatively, you can contact us directly to be removed from the messaging list.

7. Help: If you are experiencing issues, reply "HELP" to any message, or contact us directly at armtransitgroup@gmail.com or (781) 755-3133.

8. Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions page.
Message frequency may vary.
Carriers are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell your personal information. We may share your information in the following limited circumstances:

🔒 Data-Sharing Statement: We do not transfer, sell, or share consumer personal data with external organizations for their own use under any circumstances, including with consumer consent. Data may only be disclosed to contracted service providers or processors acting solely on our behalf, and only under strict confidentiality and security obligations. We maintain internal access controls, contractual restrictions, and security safeguards to prevent unauthorized sharing of user data.

Service Providers: We may share information with trusted third-party vendors who assist in delivering our services (e.g., carrier partners, call center providers, technology platforms). These parties are contractually obligated to protect your data.
Landstar System: As an authorized Landstar agent, certain shipment data may be shared with Landstar System, Inc. for the purpose of coordinating transportation services.
Legal Compliance: We may disclose information when required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your data with third parties for advertising or marketing purposes. Text messaging originator opt-in data, mobile opt-in, and phone numbers collected for SMS purposes are not shared with any third party or affiliate company for marketing purposes, and will not be shared with third parties under any circumstances except as necessary for SMS delivery aggregators.

6. Data Security

ARMTRANSITGROUP implements industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in consent records are retained for a minimum of six (6) years as required by mobile network operator guidelines.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, correct, or delete your personal information.
The right to opt out of SMS communications at any time by replying STOP.
The right to request information about how your data is used.

To exercise any of these rights, contact us at the information below.

9. Cookies and Tracking

Our website may use basic cookies to improve your browsing experience. We do not use third-party advertising tracking cookies. You may disable cookies in your browser settings, though this may affect website functionality.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ARMTRANSITGROUP INC
22 Green St, Woburn, MA 01801
Phone: (781) 755-3133
Website: www.armtransitgroup.com